Power, Water and Gas Information
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The Chugoku Electric Power Co., Inc.
- Power Cuts Information:
- http://www.teideninfo.energia.co.jp/34.html
- Inquiries about electric power cuts:
- Hiroshima Office (広島営業所) 0120-748-510
- Hiroshima-Kita Office (広島北営業所) 0120-516-850
- Yano Office (矢野営業所) 0120-525-089
- Higashi Hiroshima Offie (東広島営業所) 0120-519-730
- Kure Office(呉営業所) 0120-188-514
- Hatsukaichi Office (廿日市営業所) 0120-517-370
Waterworks Bureau
- Water Supply Failure Information:
- http://www.water.city.hiroshima.jp/
- All water supply failures in Hiroshima City and Saka-cho have now been
resolved.
Hiroshima Gas
If you think you have a gas leak, smell gas, or find a gas leak, please
call the Hiroshima Gas emergency line (082)-251-3219 (広島ガス【保安指令センター】) immediately.
Do not use ople flames and avoid gas appliances, ventilating fans, electric
switches or other potential souces of ignition.
- Hiroshima Gas emergency line
- Hiroshima Area (082)-251-3219
- https://www.hiroshima-gas.co.jp/
Traffic Information in Hiroshima City Area
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Bus Services
- ▸ GEIYO BUS
- http://www.geiyo.co.jp/
- Hataka Route (Busses run between Kaitaichi station and Hataka) is out of service until Monday 24th February 2020.
NOTE: Community Bus service is available.
Relief money (Gienkin) for people affected by the recent heavy rainfall
(2018.8.29 Hiroshima City)
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- Relief money will be provided to those who meet the following criteria:
- - Your house has been damaged
- - You suffered serious injuries requiring a month or longer of treatment
If you are able to understand Japanese, please contact the Community Coordination
Division (Kusei Chosei Ka) at your local ward office directly.
Higashi Ward Office |
082-568-7703 |
Minami Ward Office |
082-250-8933 |
Asakita Ward Office |
082-819-3903 |
Aki Ward Office |
082-821-4903 |
If you need an interpreter, please contact the Consultation Service for
International Residents: Hiroshima City Consultation Service for International
Residents
- Phone:
- 082-241-5010
- Fax:
- 082-242-7452
- Email:
- soudan@pcf.city.hiroshima.jp
- Office hours:
- Monday through Friday 9:00 – 16:00
- (Except holidays and August 6th)
Disaster Victim Certificate Application 罹災証明 (Risai shomei) (2018.7.27
Hiroshima City)
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From Monday, July 9, 2018, ward offices in Hiroshima City have begun accepting
applications for Disaster Victim Certificates 罹災証明 (Risai shomei) for those
affected by the disaster in Hiroshima caused by the heavy rain from July
5, 2018.
If you need a translator or interpreter in order to apply for the certificate,
please contact the Hiroshima City Consultation Service for International
Residents:
Hiroshima City Consultation Service for International Residents
Phone: 082-241-5010
Fax: 082-242-7452
Email: soudan@pcf.city.hiroshima.jp
If you are able to do the application process by yourself, please contact
the Chiiki Okoshi Suishin Ka (Community Revitalization Division) at your
local ward office directly.
Chiiki Okoshi Suishin Ka (Community Revitalization Division)
- Naka-ku ☎082-504-2820
- Higashi-ku ☎082-568-7705
- Minami-ku ☎082-250-8935
- Nishi-ku ☎082-532-1023
- Asaminami-ku ☎082-831-4926
- Asakita-ku ☎082-819-3905
- Aki-ku ☎082-821-4905
- Saeki-ku ☎082-943-9704
About the “Disaster Victim Certificate” 罹災証明 (Risai shomei)
The Disaster Victim Certificate is used to prove the degree of damage caused
to housing by this heavy rain disaster. An investigation of the extent
of damage by an investigator is required, and it usually takes a certain
amount of time before the certificate is issued. Aid systems that require
a Disaster Victim Certificate are as follows:
- Moving to temporary or municipal housing
- Natural Disaster Victims Relief Aid, public donations
- Reduction/exemption of the National Health Insurance premium
- Disaster Restoration Housing Loan
- Emergency repair system for damaged houses
- Distribution of textbooks free of charge, etc.
When filling out a Hiroshima City Disaster Certificate Application form,
please refer to the English description here:
[pdf]
This is for your reference only.
Support for people affected by the Heavy Rain Disaster (2019.8.8 Hiroshima
City)
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There are a variety of services for people who have been affected by the heavy rain that started on July 5, 2018. The main services are listed below..
If you speak Japanese, please contact the Community Coordination Division (Kusei Chōsei Ka) of your ward office directly.
Higashi Ward Office 082-568-7703
Minami Ward Office 082-250-8933
Asakita Ward Office 082-819-3903
Aki Ward Office 082-821-4903
If you need an interpreter, please contact the Consultation Service for International Residents:
Hiroshima City Consultation Service for International Residents
Phone: 082-241-5010
Fax: 082-242-7452
Email: soudan@pcf.city.hiroshima.jp
Office hours: Monday through Friday 9:00 – 16:00 (Except holidays and
August 6th)
- Main Services Available
- 1 Disaster Victim Certificate (罹災証明書 risai shomei sho)
- This certificate proves how much damage happened to houses and other buildings in the disaster. This certificate is issued free of charge.
- 2 Relief money (お見舞いのお金 O-mimai no o-kane)
- This money is for people whose homes were damaged.
- 3. Loan Consultation
- This advice service is for people who were injured or whose homes were damaged.
- 4. If you are having money trouble because of the Heavy Rain Disaster, you can get advice.
- 5. Housing
- For advice about repairing damaged homes and buildings, please contact the Architectural Division
(建築課 Kenchiku Ka) at your local ward office or the Architectural Guidance Division (建築指導課 Kenchiku Shidō Ka)
at Hiroshima City Hall.
- 6. Disposing of rubbish brought about by the disaster
- Please contact your local Sanitation Office:
Sanitation Office |
Location |
Telephone |
FAX |
Naka |
1-5-1 Minami-yoshijima, Naka-ku |
082-241-0779 |
082-241-1407 |
Minami |
3-17-2 Shinonome, Minami-ku |
082-286-9790 |
082-286-9791 |
Nishi |
7-7-1 Shoko-center, Nishi-ku |
082-277-6404 |
082-277-6406 |
Asaminami |
4-4013-1 Tomo-kita, Asaminami-ku |
082-848-3320 |
082-848-4411 |
Asakita |
1471-8 Kabe-cho oaza Nakajima, Asakita-ku |
082-814-7884 |
082-814-7894 |
Aki |
2-3-18 Yano-shin-machi, Aki-ku |
082-884-0322 |
082-884-0324 |
Saeki |
1-4-48 Kairoen, Saeki-ku |
082-922-9211 |
082-922-9221 |
- 7. You can also get advice about cleaning your home, such as ways to disinfect etc.
- 8. Schooling
- The following services are available:
- (1) Tuition exemption and scholarships
- (2) Free textbooks, learning materials and school supplies
- 9. Taxes
- You can discuss being allowed to pay less tax or paying later.
- 10. Medical services, Insurance etc.
- You can discuss being allowed to pay less for insurance premiums and copayments
for: Long Term Care Insurance (Kaigo Hoken), National Health Insurance, National Pension,
Disability Welfare, and Child Welfare.
- 11. Water and Sewerage
- You can discuss being allowed to pay less for water and sewerage bills.
- 12. Others
- (1) Certificates such as Resident Cards, identification certificates and personal seal (inkan)
registration are free if you need them for form-filling related to the Heavy Rain Disaster in 2018.
However, they are not free in convenience stores.
- (2) You can get advice about your mental and physical health.
Donations for Hiroshima Heavy Rain Disaster Relief (2018.7.24 Hiroshima
City)
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- 1. Title
- 平成30年7月広島県豪雨災害義援金
- Romaji: Heisei 30 nen 7 gatsu Hiroshima-ken Gōu Saigai Gienkin
- (English: 2018 July Hiroshima Heavy Rain Disaster Relief)
- 2. Collection Period
- Until Tuesday, June 30, 2020
- 3. How to Donate
- (1) Bank Transfer
- You can transfer money to the following bank accounts:
Bank |
Account Number |
Account Holder's Name |
広島銀行
大手町支店
Hiroshima Bank, Ōte-machi Branch |
普通 3458725 (Savings Account) |
日本赤十字社広島県支部長
湯崎 英彦
Hidehiko Yuzaki Chief,
Hiroshima Prefectural Branch Japanese Red Cross Society |
もみじ銀行
鷹野橋支店
Momiji Bank, Takanobashi Branch |
普通 3046600 (Savings Account) |
広島県信用農業共同組合連合会 本所
(JAバンクで取扱い)
Hiroshima Prefectural Credit Federation of Agricultural Cooperatives *Bank
wire transfers are accepted at any JA Banks. |
普通 0006355 (Savings Account) |
広島銀行
三川町支店
Hiroshima Bank, Mikawa-cho Branch |
普通 0620947 (Savings Account) |
社会福利法人
広島県共同募金会
Social Welfare Corporation Hiroshima Prefecture Community Chest of Japan |
もみじ銀行
昭和町支店
Momiji Bank, Showa-machi Branch |
普通 3013155 (Savings Account) |
広島県信用農業協同組合連合会 本所
(JAバンクで取扱い)
Hiroshima Prefectural Credit Federation of Agricultural Cooperatives
*Bank wire transfers are accepted at any JA Banks. |
普通 0004791 (Savings Account) |
- For further information, please see the City of Hiroshima’s website:
http://www.city.hiroshima.lg.jp/www/contents/1531398757826/index.html
- (2) Donation boxes, in person
- There are donation boxes in Hiroshima City Hall and each ward/branch office.
If you wish to donate in person, please bring donations to these offices between 8:30 am and 5:15 pm on weekdays.
- 4. Purpose of Donations
- The Hiroshima Prefectural Government will work together with the governments
of city and towns to give the money donated to people affected by the Heavy Rain Disaster.